Terms
General rental conditions
B&B Moleneinde 10 (Pink Minds Media bv)
We welcome you to B&B "Moleneinde 10" and ask you to read these rental conditions carefully before accepting them. Should you have any questions about the content, please do not hesitate to contact us.
ARTICLE 1 - YOUR GUEST
Moleineinde 10 (Pink Minds Media bv)
Moleneinde 10, 2381 Weelde (Belgium)
E-mail address: info@moleneinde10.be
Phone number: +32 3 535 00 05
Company number: 0892.854.217
Bank account number: BE13645102597339
(hereinafter referred to as the "Landlord")
ARTICLE 2 - DEFINITIONS
B&B: the guest room in the fully equipped and furnished outhouse at Moleneinde 10, 2381 Weelde].
Main Guest or Tenant: a person staying at the B&B and indicated as such on the contact form, when booking or at the reception desk.
Co-guest or Co-renter: The one who stays in the B&B together with Main Guest.
Manager: the owner of the property located at Moleneinde 10, 2381 Weelde and representative of the Landlord.
Reservation or Agreement: the agreement established after the Landlord confirms the reservation request/booking.
Cancellation: The revocation or dissolution of the Reservation within the applicable time period.
Accommodation: the actual use of an accommodation.
Website: www.moleneinde10.be
ARTICLE 3 - GENERAL
a. These General Terms of Rental (the "General Terms of Sale") apply to the rental of the B&B by the Landlord to its Tenants
b. Deviating terms, agreements or arrangements are only valid if and insofar as they have been confirmed in writing by the B&B. Oral agreements and/or promises made by employees of the B&B are valid only if confirmed in writing by authorized employees of the B&B. The Agreement nullifies and supersedes any other document and prior written or oral agreements that relate to the subject matter of the agreement.
c. The Principal Guest must be 18 years of age or older, is responsible for his or her fellow guests, must have a permanent place of residence, and must carry a valid ID.
d. Our B&B is unfortunately not suitable for children, animals and people who cannot climb steep stairs. The B&B is suitable for a maximum occupancy of 2 persons.
ARTICLE 4 - BOOKINGS
a. Bookings can be made through our website www.moleneinde10.be, email address, telephone number or through the platforms of Booking.com, Airbnb and Logereninvlaanderen.
b. The Agreement is only concluded when the Landlord confirms the booking in writing. If the B&B is available, the booking will be confirmed within 72 hours. If the booking is not confirmed within this period, the booking will be considered rejected.
c. The Lessor has the right to refuse a booking without giving any reason.
d. After booking, the Guest will receive by email a confirmation of the Reservation and a detailed overview of the booking/rental agreement which serves as proof of the Agreement. The Main Guest must notify the Landlord of any inaccuracies in the booking detail summary within 48 hours of receiving the notification. The Main Guest cannot claim any inaccuracies in the booking after this period.
ARTICLE 5 - PRICE AND PAYMENT
a. The price is expressed in euros and always includes VAT and other taxes and levies. If these taxes and duties increase after the conclusion of the contract, the Landlord is entitled to pass them on to the Customer.
b. The price is listed on our Website and includes basic breakfast, water, electricity, heating, wifi, towels and final cleaning.
c. Payment of the Reservation must be made in advance.
d. Additional activities and services offered by the Host must be paid for in cash or by electronic payment at the end of the Stay.
e. Online bookings through our Website are only accepted by online payments through our payment partner Stripe. In case of a reservation request by mail or phone, we also accept payment by bank transfer. Invoices are always sent digitally and should be paid at the registered office of Pink Minds Media bv.
f. Invoices should be paid within 14 calendar days after invoice date, unless otherwise indicated. Invoices are always prepared upon confirmation of the booking, unless otherwise agreed.
g. In case of dispute of the invoice, the Landlord must notify the Landlord within 7 calendar days. In any case and without prejudice to the above, failure to fulfill the payment obligation has us suspend the service and makes all outstanding balances immediately payable
h. On payments made after the stated due date, after notice of default, interest on arrears shall be charged at the rate of 1% per month, with the beginning of a month counting as a full month. In the event of total or partial non-payment on the due date, being upon arrival, an indemnity of 15% on the invoice amount, with a minimum of € 125,- will be automatically due as an intervention in the administrative and other costs caused by the non-payment. Consumers will first be put in default before this compensation is charged. All judicial and extrajudicial collection costs of invoices shall be borne by the Customer.
ARTICLE 6 - CANCELLATION
a. If the Renter does not pay on time, the Landlord is entitled to cancel the Reservation. The deposit already paid will then not be refunded. If for any reason the Renter cannot, will not or will not fulfill the Contract on the agreed date, the Renter must notify the Landlord immediately.
b. Failure to pay the balance of the total price 14 days before the departure date will be considered a cancellation. In such a case, the rental contract will be considered terminated and the Landlord will be allowed to re-rent the vacation home to third parties.
c. A Cancellation must be made in writing or by email in order to qualify for (a partial) refund of the cost price of the Reservation. A telephone communication of the Cancellation by the Renter must be confirmed in writing or by e-mail to the Landlord. However, he will remain liable for the following amount:
○ for Cancellation more than 30 days before the start of the stay: an administration fee of 25 euros;
○ for Cancellation between 30 and 14 days before the start of the stay: 50% of the total cost of the stay;
○ for Cancellation less than 14 days before the start of the stay: 100% of the total cost of the stay.
d. The Cancellation of a booking by the (Main) Guest is also considered as a Cancellation at the expense of Co-Host.
Cancellation insurance may be appropriate here, but the Renter must take care of that himself through your insurer or bank, for example.
ARTICLE 7 - DURATION
a. The tenant can choose the period of stay when booking on the website, but in no case can this period exceed 14 days without entering into a new rental agreement. In certain periods, we may also possibly require rentals for a minimum of 2 days, this will be indicated when booking.
b. Check-in is possible from 4pm on the day of arrival. Check out must be before 10am on the day of departure.
c. If for some exceptional reason the Hirer wishes to move into the property earlier, he must always ask the Owner's permission in advance. Even if the Tenant is unable to arrive on time, he should himself notify the Owner by telephone to make new arrangements for his welcome. After 9pm there is no guarantee of arrival at the property. The departure from the vacation home must take place on the last day of the rental period between 7am and 10am. If the tenant leaves before 7 am, the tenant automatically accepts the description of the place made by the owner.
ARTICLE 8 - OBLIGATIONS OF THE LANDLORD AND THE RENTER
a. The Landlord is obliged to make the rented property available to the Tenant on the agreed date and time in good condition.
b. The Tenant is obliged to use the rented guest room and associated facilities properly and to leave it in good condition, neat and tidy again: all floors swept clean, all garbage outside in container, dishwasher empty, BBQ, wine cellar and stove with oven left clean.
c. The Renter is liable for damage to the rented property caused during the rental period, unless he can make it plausible that the damage cannot be attributed to him, his family members or guests.
d. The Renter is not allowed to (sub)rent the rented property in whole or in part to others, to give it into use or to stay there with more than 2 people.
e. We expect each Renter to follow the instructions of the Owner or Landlord.
f. The Renter is not permitted to smoke inside the B&B, except when other arrangements have been made with the Landlord and Owner prior to arrival at the B&B. Smoking is permitted outside the B&B, but the Renter must remove all cigarette butts before leaving the vacation rental.
g. The Owner reserves the right to inspect the property as he deems necessary, taking into account the Renter's privacy.
h. The Renter must respect the sleep of nearby residents. Infractions will be handled with the police without exception. The responsibility and costs incurred in doing so fall entirely on the Renter.
i. It is forbidden to organize student gatherings, reunions, bachelor parties or other similar activities.
j. Pets and children are not allowed
ARTICLE 9 - LIABILITY
a. The use of the B&B and the facilities are offered, such as the swimming pool, gym, wine cellar, rental of bicycles or other means of transportation are entirely at the Renter's risk.
b. The Renter is responsible for the B&B and its contents, and is expected to use it as a good housekeeper and in accordance with the agreed purpose. The Renter must follow all directives of the Landlord and/or Owner.
c. The Renter is liable for any damage caused by his fault or negligence, as well as for any damage resulting from the non-compliance with his contractual obligations. He is also liable for any damage caused by fellow travelers and persons he lets into the vacation home. We strongly advise Renters to check their policy BA of your family insurance, or contact their insurance agent for this purpose.
d. The renter is liable for accidents in or around the house and in or around the swimming pool. The Tenant shall also take all necessary measures to prevent accidents. Neither the Landlord nor the Owner shall be held liable for any injury, loss or damage to the Tenants, visitors or their belongings.
e. Fire insurance shall be entirely at the expense and in the name of the Landlord, in the event of any claims, the legal indemnity shall be at the expense of the Tenant.
f. Any damage or loss of objects must be reported to the Owner and/or Landlord, after which the costs will be charged to the Tenant.
g. The Landlord is not responsible for theft, loss and damage of any kind, during or as a result of the Stay.
h. Neither the Landlord nor the Owner are bound to fulfill contractual obligations whose correct and timely performance has become impossible. In any case, they cannot be held liable for the non-performance of its contractual obligations or resulting damages of the Renter due to force majeure, such as, but not limited to, natural disasters, floods, strikes, deaths and breakdowns in and around the B&B of the wifi, water supplies, electricity or technical installations.
i. The Landlord's failure to fulfill its contractual obligations as a result of such force majeure situations shall not be a ground for termination, dissolution or suspension of the contract by the Tenant.
j. If the Landlord is unable to comply with an essential element of the contract prior to departure, for example due to unforeseen circumstances, it shall inform the Tenant as soon as possible. In this case, the Landlord shall propose an equivalent alternative within 8 days following the Landlord's notification. If the Renter does not agree to a proposed alternative, the Renter can terminate the contract free of charge. Beyond that, the Tenant cannot make any further claims against the Landlord or Owner.
k. If the Tenant fails to comply with these Terms and Conditions, the Landlord or Owner may, with immediate effect, deny the Tenant access to the B&B, without refund of the lodging fee.
ARTICLE 10 - PARTICULARITY
a. In the event that one or more provisions of these General Conditions of Sale should be or become invalid or void, this shall not affect the validity of the remaining provisions and the Landlord shall replace the invalid or void provision with a valid and enforceable arrangement, which comes closest to the original desired arrangement from an economic point of view and which respects the original purpose of the void provision as much as possible.
ARTICLE 11 - GDPR
a. The data shared by the Renter when booking a B&B will be processed in accordance with the provisions of the Personal Data Protection and Processing Act (GDPR). They will be processed for the needs of the Host's customer administration. Any Client who is a natural person has, upon written request, the right to access and correct any data relating to him or her that is processed in the files of Pink Minds Media bv. Our privacy policy, which can be found at www.eventplanner.be/legal.php#privacy, applies.
ARTICLE 12 - TRANSFERABILITY
a. The Renter cannot transfer her rights and obligations to third parties, unless otherwise agreed between the parties. In order for the identity of the Main Guest and Co-Guest to be known to the Lessor, the person booking the Reservation must also be the person staying at the B&B. It is not allowed to sublet or transfer a Reservation to any other person than mentioned at the Reservation.
ARTICLE 13 - COMPLAINTS
a. Complaints regarding the quality of the B&B must be reported by the Renter to the Owner within 2 hours following the Renter's arrival or after occurrence of the damage or fact giving rise to the complaint. If no complaint is reported, the Renter is deemed to have acknowledged the good condition and general cleanliness of the B&B, including the absence of visible damage or defects to furniture, plumbing, household appliances, the swimming pool, wine cellar, gym or any other facilities. No account will be taken that the Renter will not be notified until after the end of the rental period
b. Complaints should be reported at info@moleneinde10.be
c. Complaints formulated by the Renter after the end of the rental period are inadmissible.
d. No damages are payable by the Landlord if the Renter has prevented the problem from being rectified during the term of the rental agreement.
e. Damages, including those relating to lost vacation enjoyment, can never exceed the amount of the rental fee.
f. In the event of out-of-court settlement of the dispute, the Consumer Ombudsman Service of the Federal Government is authorized to receive any application for out-of-court settlement of consumer disputes. The latter, in turn, will either process the request itself or forward it to a qualified entity. You can reach the Consumer Ombudsman Service via this link: http://www.consumentenombudsdienst.be//nl
g. In the case of disputes of a cross-border nature, you can also use the European Union's Online Dispute Resolution platform via this link: http://ec.europa.eu/odr
ARTICLE 14 - COMPETITION AND APPLICABLE LAW (B2B)
a. These General Conditions of Sale and any other contractual provisions between the Landlord and Tenants who are not consumers shall be governed by Belgian law. In that case, the Antwerp Courts will be competent to take cognizance of all disputes between the Landlord and the Tenant who is not a consumer. If it concerns a case that falls under the jurisdiction of the Justice of the Peace, the parties expressly agree that in that case the 5th Antwerp Canton will be competent.